In the USA

  • For a major Entertainment Company, we assisted the Senior VP of Information Systems to install an organization change management and control program. Consulted on leadership development and education policy. Developed Organization Configuration Management and Change Control process to guide organization training and development. Delivered Change Control and Configuration Management Education Handbook. Coached senior executives on the implementation of the Change Management environment. Facilitated transformational Change Management and Control processes.
  • For an International Freight/Cargo Delivery Company, we assisted the Senior VP of Information Systems in developing an organization wide coaching process for the Implementation of Executive Support Systems. Led workshop on methodology. Engaged in program evaluation. Conducted training on human factors in office computing. Implemented a coaching justification process. Introduced coaching Request-for-Proposal process.
  • For Fortune 50 Communications Company, we implemented a Total Quality Coaching Environment consisting of a quality assurance career development progression program. Facilitated the development of the training standard used by SBC, the parent company of Pacific Bell. Delivered management coaching program and installed coaching productivity guidelines. Delivered Post-Implementation Review Handbook. Evaluated the Pacific Bell/Customer Records Information System Computer Aided Training System. Assessed staff performance and facilitated staff alignment studies. Facilitated CQA certification of department management with the Quality Assurance Institute. Conducted reviews and evaluations of cases, scenarios, and staff selection protocols. Conducted workshop on the design of a technical coaching environment using Expert Support System. Presented the prototype design of an expert system to manage the procurement of coaching programs.
  • For a global Consulting Company, we presented seminars on the Design of Expert Support Systems for coaching applications.
  • For several high-tech start-ups, we coached the Founders on executive team formation, leadership development, Board Organization, and strategic management.
  • For a major U.S. City, presented leadership development workshop. Installed a coach-the-coach program. Instituted coaching evaluation program. Conducted Coaching Management workshop.
  • For an advanced Artificial Intelligence Company, we implemented management development program to assist subsidiaries and coached C-Level executives. Delivered coaching effectiveness handbook. Engaged in coaching, conflict resolution, and effectiveness training. Defined the Coaching-Value Proposition and coached senior executives on performance.
  • For a major Optical Lens Manufacturing Company, we prepared the Information Services training plan to develop a multicultural work force. Conducted organization diagnosis and engaged in management coaching and employee development. Established coaching environment for complex organization migration program. Facilitated team building and delivered Change Management methodology.
  • For a major Computer Manufacturing Company, we assisted the senior manager of eCommerce to facilitate training in eCommerce program development and to clarify Dell’s eCommerce strategic vision. For the V.P. of Software Enhancements, we installed a management development program and defined executive development program for use by 3Com Chief Information Officer. Engaged in staff coaching and training. Conducted Learning Architecture workshop for senior executives. Mentored the eCommerce Trading Partner negotiating team during discussions with external Logistics provider. Authored the methodology design handbook. Facilitated roll-out of training program.
  • For the Office of the U.S. Secretary of Energy, we consulted on the personnel and management specialized education requirements involved in the migration to a new Information Technology environment intended to manage a proposed nuclear waste repository in Nevada. Consulted on the design of the learning methodology for engaging in an organization assessment and evaluation of knowledge requirements for technical teams.
  • For a major Banking Corporation, we assisted in their most significant technology evaluation program prior to acquisition by Nations Bank. Instituted staff development program and coached project managers. Installed project level coaching and configuration control process. Introduced a train-the-trainer program. Introduced benchmarking policies, standards, and procedures. Defined coaching functions and responsibilities governing operational evaluation of technology and the implementation of change configuration management and change control.
  • For a major Spice Processing Company, we assisted the CEO in the preparation of a strategic vision for corporate operations. Initiated coaching & mentor process, introduced the Efficient Consumer Response business process workskills training program. Prepared the Business Continuity Training Program. Initiated Management Effectivity Analysis intervention program. Coached & mentored senior management team in eCommerce management practice. Installed an operational coaching program. Conducted I/T corporate relations training. Developed coaching quality assurance guidelines. Coached end-users in organization process design. Coached senior management in the marketing department on principles and processes in eCommerce.
  • For a global freight Container Company, we instituted quality assurance and control environment. Introduced staff development and coaching policies, standards, and procedures. Defined staff development tasks and responsibilities governing environment change control and change management. Established functional and technical work-skills training assessment process. Developed and conducted training programs in assessment, testing, benchmarking, program design, and literacy auditing.
  • For a major California City, we implemented program level Information Systems coaching function for city water utilities department. Prepared management development coaching plan. Installed a project-level training review board. Developed coaching program to support the department’s migration to an enhanced Information Technology environment.
  • For a major West Coast Medical Care Foundation, we were selected as the vendor of record to evaluate the coaching & training proposals submitted by all vendors.